Dear founders: Are we hypocrites?

Plus, heat in gatherings and a 'pandemic of hospitality'

šŸ‘‹ Welcome to Curating Connection, a weekly newsletter from Casa Cinco for entrepreneurs and investors in social health.

Want more from Casa Cinco? See the bottom of this email. (Pssā€¦ if youā€™re based in London or Madrid, you may want to join our upcoming events).

This week, Iā€™m sharing an open letter to founders in social health and encouraging you to introduce heat to gatherings and engineer a ā€˜pandemic of hospitalityā€™. Happy reading!

Hereā€™s to connecting,

Andy

Dear founders: Are we hypocrites?

ā€œWhen we call loneliness a market opportunity, we inadvertently commodify the very relationships that make our lives worth living. Lonliness is a problem to be solved, not because of a financial opportunity, but because each of us are deserving of care and love.ā€

I recently read an article arguing startups will not solve loneliness. The eloquence of the piece was so compelling it could have convinced me of anything; and so were its arguments. Despite a few rebuttals here and there, I fundamentally agreed.

Waitā€”hold my poodle. Casa Cinco is a community for entrepreneurs in social health. Why do I agree that startups wonā€™t solve loneliness? I wondered. Are we hypocrites?

The answer is yesā€”we could be hypocrites, if we were to prescribe to the traditional ā€œstartup meets VCā€ narrative. Here, a startup is a young company targeting rapid growth and scalability with the goal of dominating a market and an investor is typically a venture capitalist providing capital in exchange for equity and focusing on high growth potential for significant financial returns.

This model is built on the basis of speed, scalability, and profitabilityā€”a model that has worked beautifully for some industries and terribly for others. It has, among many things, made founders deeply lonely and generally falls short when it comes to solving real-world problems.

The nuance lies in that Casa Cinco aims to do things differently. In order to do so, together, we must redefine what we mean by startups and investors, ask different questions, and level the playing field of what this all means. Bear with me.

The first step is redefining what we mean by startups and investors, returning to the core of each concept. To Casa Cinco:

  • āš’ļø A startup is a young company looking to solve a problem or embrace an opportunity create value; and,

  • šŸ¤ An investor is a long-term partner equally passionate about the problem or opportunity, and who expands the startupā€™s capabilities through people, information, and/or capital (not limited to equity).

The second step is asking ourselves: how can startups help solve loneliness? The role of startups is not to be taken for granted, or one with binary outcomes (i.e. startups will or will not). What needs to be true for startups and investors to successfully join forces in helping solve this problem?

There are two major premises behind those questions, which we must acknowledge and remain open to testing out:

  • šŸŒ± Under certain circumstances, startups and investors have the potential to solve a problem like loneliness; and,

  • šŸ§© Solutions require a cross-sectoral approach, complementing private efforts with those of governments, healthcare, education, psychology, and urban planning, among others.

Accepting that takes us to our third and final step in doing things differently, This involves leveling the playing field with regards to loneliness and connection, acknowledging:

  • šŸ—£ļø Awareness is lacking: Loneliness remains taboo, meaning there isnā€™t enough education on or socialization of the topic for people to feel comfortable talking about it. Even for those familiar with loneliness, the concept of connection can feel abstract. Can we explore the problem while growing the awareness of it?  

  • šŸ“– Terminology is a work in progress: We use terms like connection, social health, community, etc. and try our best to define each of these. Yetā€”so is everyone else in the space. There isnā€™t a common language, but weā€™re working towards one. What are we really talking about here and do we all agree?

  • šŸ§© Loneliness is only a piece of the puzzle: In the words of Dr. Vivek H. Murthy, the lack of a social deficit (i.e. loneliness) does not equate to high levels of social connection. Loneliness is a piece of a much larger puzzle, one which symbolizes socially healthy and connected individuals and communities. What are the other pieces? What does the puzzle look like, once solved?

  • šŸ–¼ļø The ā€˜problemā€™ is subjective: Loneliness is a subjective feeling, and so is connection. Different people feel social deficits in different ways and for different reasons, which warrant different solutions. Some estimate approximately half of U.S. adults experience loneliness, meaning c. 165 million people. This does not mean c. 165 million customers for the solution you are building.

  • šŸŖ„ Not every problem is looking for a startup solution: This came from one of my friends, and heā€™s right. We must accept that some problems, or opportunities, require solutions outside the startup domain (i.e. government funding, education, NGOs, etc.). If we push through blindly and assume all solutions come on the basis of speed, scale, and profitability alone, we risk making the situation worseā€”perhaps to the point of no return.

  • šŸ’ø Purpose first, profits second: The team at Connective Tissue could not have worded it more beautifully, "Loneliness is a problem to be solved, not because of a financial opportunity, but because each of us are deserving of care and love.ā€. Here, I prescribe to Alex Edmansā€™ pieconomics, where businesses seek to create profits only by creating value for society (i.e. growing the pie).

  • šŸ‘Øā€šŸ‘©ā€šŸ‘§ā€šŸ‘¦ Connection isnā€™t scalable: If you do land on a problem or opportunity that is open to a startup solution, keep in mind that connection, by definition, is not scalable. I recently wrote about David Spinksā€™ concept of emergence, which argues that we (entrepreneurs) donā€™t build communityā€”instead, we build containers where community has a chance to emerge.  

In short: startups will not solve loneliness. Not alone, not under the current model, and not if financial rewards take priority over social outcomes. I donā€™t want to be a buzzkiller (actually, I donā€™t care), but we must face reality and challenge ourselves to think and act differently.

If youā€™re a founder looking to approach things differently and genuinely help solve a problem in the social health space, weā€™d love to meet you and find ways in which we can be of your service.

If you think this is a ton of BS, feel free to unsubscribe. Or, better, if you think itā€™s BS but want to discuss it in pursuit of better solutions, please reach out.

With love,

Andy

Note: I highly recommend following Connective Tissue and the work of Sam Pressler and his team if you're passionate about social connection. I also encourage you to surround yourself with people who think differently from you and with whom you can find the best solutionā€”not your best solution.

WEEKLY CURATION

PEOPLE
PRODUCTS & SERVICES
  • šŸ“•Rewild Yourself: 23 unique ways to reconnect with the natural world

PLACES
  • šŸ§‘ā€šŸ¦³Human-centric leadership at work isn't just good for people, it also boosts your bottom line

CONNECT WITH CASA CINCO

Are you an entrepreneur or investor in social health? At Casa Cinco, our mission is to invest in, support, and build a community for people like you.

Reply to this email with the subject line ā€˜memberā€™ and join for access to events, workshops, dealflow and more. We look forward to meeting you!

Together, we can build a more connected world.

Did a friend send this your way? Sounds like they know you. Subscribe here.

ā€œā€¦ When you make something, when you improve something, when you deliver something, when you add some new thing or service to the lives of strangers, making them happier, or healthier, or safer, or better, and when you do it all crisply and efficiently, smartly, the way everything should be done but so seldom is - youā€™re participating more fully in the grand whole human drama. More than simply alive, youā€™re helping others to live more fullyā€¦ā€

Phil Knight, Shoedog

Reply

or to participate.